hada01Request in the app
Use the signed-in account you want to delete:
- Open Hada and go to Me.
- Open Settings, then Delete account.
- Read the deletion notice and wait for the 30-second confirmation timer.
- Tap the delete action and confirm your request.
The 30-second on-screen timer is only a confirmation step. It is separate from the 30-day pending deletion period.
02The 30-day pending period
After submitting the request, you are signed out and your account enters a 30-day pending deletion period.
If you sign in again during these 30 days, you are treated as having withdrawn the deletion request. The request is canceled and your account is restored. To continue with deletion, do not sign in again during the pending period.
If you do not restore the account, active account data is deleted or anonymized after the period ends. Completed deletion cannot be undone.
03What is removed or retained
Deletion covers active account and profile information, profile photos, associated room data, social relationships, and messaging data held for your account, subject to the limited exceptions described in our Privacy Policy.
Limited legal, security, report, abuse-prevention, and dispute records may be retained where necessary. Backups may take additional time to expire. Content or messages that another person has already copied or retained may remain outside our control.
Signing out or uninstalling the app does not itself request deletion. Locally imported music files and caches are separate from server-side account information; remove local app storage through your device settings if needed.
04Request without the app
You can also request deletion by email, including if you cannot sign in or no longer have the app. Send your request to [email protected], preferably from an email address associated with the account.
Include “Hada account deletion request”, your Hada user ID if available, and enough information to identify the account. We may need to verify ownership before processing. We will confirm the request and explain any additional steps that apply.
Request deletion by emailNever send your password, sign-in code, or session credentials. This public website does not sign in to or delete accounts directly.