Privacy Policy

01What this policy covers

This policy applies to the Hada mobile app, this website, and related services that link to it. Hada brings people together through live voice rooms, room text chat, room music, profiles, private messages, and social connections.

It explains the information we collect, how we use and share it, and how to contact us about your rights. Hada is for adults aged 18 and over.

02Information we handle

Information you provide

• Account and sign-in: account identifiers, sign-in credentials, and information supplied through Google sign-in on Android or Apple sign-in on iOS, such as a provider identifier, email address, name, or avatar where supplied.
• Profile: nickname, avatar, birthday, gender, country or region, language, signature, and profile photos you provide.
• Conversations and connections: room names and settings, room visits and follows, speaker-seat activity, room text messages, private messages and images, follows, followers, and friendships.
• Safety and support: reports, block lists, feedback text, selected attachments, and correspondence with support.
• Selected media: photos you select for your profile, messages, or feedback, and music files you choose to import. Music can be copied to app storage with file details needed to manage your library and playback queue, and its audio is transmitted to room participants when played.

Information from using the service

• Device and installation: model, brand, operating system, app version and build, distribution channel, installation identifier, install and update times where available, Android ID, vendor identifier, and advertising identifier where available through the device and permitted by its settings.
• Connection and activity: IP address, network type, system language and country, account and session identifiers, room presence, connection quality, error information, and service or security events.
• Live voice: microphone input while transmitting in a voice room, room and participant identifiers, and technical events needed to connect participants and play room music. The current app does not provide a room-recording feature. Other participants may still capture or repeat what you share.

We may receive information from sign-in providers, messaging and voice providers, and users who interact with or report an account. A public room is a shared space; avoid sharing confidential or sensitive information there.

03Why we use information

• Create and authenticate accounts, restore sessions, and protect access.
• Display profiles and room discovery, connect voice rooms, deliver messages, manage music playback, and maintain social relationships.
• Apply language and regional settings and provide relevant room and service information.
• Investigate reports, process blocks and deletion requests, enforce our terms, prevent fraud and abuse, and respond to support requests.
• Diagnose connection failures, resolve technical issues, and maintain the reliability and security of the service.
• Meet applicable legal obligations and respond to valid legal requests.

Depending on the law that applies, processing may be based on providing the service under our agreement, your consent, our legitimate interests in operating and securing Hada, or legal obligations. Where consent is the basis, you may withdraw it for future processing.

04Permissions and local storage

• Microphone: requested for speaking in a voice room. You can listen without turning on your microphone. A microphone-enabled room session may continue in the background until you leave the room or end the relevant session.
• Photos and files: system pickers let you select images or music. The app does not automatically scan your full photo or music library.
• Notifications: where supported and permitted, Android uses notifications for the ongoing background room session. Device settings control permission availability.
• Local storage: Hada uses app preferences, caches, imported music files, installation identifiers, and secure credential storage to maintain settings, sign-in, and service continuity. If you enable remembered sign-in, remembered credentials are stored using secure platform storage.

You can change permissions in your device settings. Denying a permission can limit the related feature. Leaving a room ends that room session; minimizing it can keep audio active.

This website does not add advertising trackers, analytics scripts, account sign-in, or marketing cookies. The hosting service may process basic request logs, including IP address, requested page, and browser information, for delivery and security. Links to an app store or email service are handled by that provider under its own policies.

05Who information is shared with

• Other users: profile details and photos made visible in the app, room presence, messages, live voice, and music you choose to share. Private messages are available to their intended recipients and are processed by service providers for delivery; they are not represented as end-to-end encrypted.
• Service providers: infrastructure, hosting, storage, authentication, messaging, live voice, and support providers that process information to perform their services.
• Safety and legal recipients: parties involved in investigating abuse, protecting people, complying with law, or responding to valid legal process.
• Business transfers: relevant recipients if Hada is involved in a merger, acquisition, reorganization, or asset transfer, subject to applicable safeguards and notice requirements.

Hada uses Tencent Cloud IM for private and room messaging and Tencent TRTC for live voice and room audio. These services may process user and room identifiers, message content, live microphone or music audio, IP address, device and network information, and connection-quality data as needed to provide the feature. Google and Apple process information for their respective sign-in services when you choose them.

We do not sell personal information. Providers may process information in a country other than yours. Where applicable law requires it, appropriate transfer safeguards must apply to those transfers.

06Retention, deletion, and security

We retain account, profile, messaging, room, and relationship data for as long as needed to provide Hada and for the limited legal, safety, and support purposes described here.

An account deletion request enters a 30-day pending deletion period. Signing in again within those 30 days cancels the request and restores the account. If you do not sign in again, active account data is deleted or anonymized after the period ends. See the account deletion guide.

Limited records may be retained where necessary for legal obligations, security, abuse investigations, disputes, or enforcing restrictions. Backups may take additional time to expire under the applicable retention cycle. Information another user has already copied or retained is outside our control.

We use safeguards such as encrypted transport and request protections, platform secure storage, and access restrictions. No online service can guarantee absolute security. Do not send passwords, sign-in codes, or session credentials to support or other users. Clearing local app storage or uninstalling Hada does not itself delete server-side account data.

07Your choices and rights

You can edit your profile, manage available language and permission settings, leave rooms, block users, and submit reports in the app. To request account deletion, use the deletion process.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, receive a portable copy of your information, withdraw consent, or complain to a data protection authority. Contact [email protected] to exercise a right or ask a question. We may request reasonable information to verify account ownership, but will not ask for your password or sign-in code.

08Children and safety

Hada is intended for adults aged 18 and over. Registration asks for a birthday and checks adult eligibility. If you believe an account belongs to a minor, report it in the app or contact us. We may restrict or remove ineligible accounts and handle related data as required by law.

Our Child Safety Standards prohibit child sexual abuse and exploitation and explain how to report a concern.

09Updates and contact

We may update this policy when the service, our practices, or legal requirements change. We will update the date above and provide further notice or obtain consent where required.

For privacy questions, complaints, or requests, contact [email protected]. Please identify the product as Hada so your request reaches the right team.